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Maintenance Partner:   Skytide, Inc.

About the Client

Skytide, Inc. was founded to deliver a next–generation analytical solution that is needed to improve critical business processes and understand what customers are telling companies every day. This insight leads to the ability to better meet customer expectations as well as company objectives.

The business processes that Skytide improves have one or more of the following characteristics:

  • They are externally focused and deliver revenue or customer satisfaction.
  • They generate large volumes of extensible or unstructured data.
  • They require on–going tweaking in response to the constant change that now typifies our business world.

Their flagship offering, the Skytide Analytical Platform™, is a flexible standards–based data analysis software solution that uses unique analytical “engines” to analyze the full spectrum of data available to companies today, creating keen insight that fuels effective, informed business decisions and improved business processes.

Founded in 2003 and headquartered in California’s Silicon Valley, Skytide, Inc., is a privately held company funded by Granite Ventures and El Dorado Ventures. Skytide is managed by a seasoned group of executives, all with successful records at leading enterprise software companies and venture-backed startups.

Maintenance Support

Overall — Produce new html web pages as requested, manage code promotions, setup Salesforce customer data captures and autoresponse emails.

Process

  • Consultation with client to gain complete understanding of maintenance project.
  • Obtain new text, images, layout or data capture specs/materials from client.
  • Modify web pages to meet client specs, push to server for integration testing, contact customer for final approval.
  • Push modified web pages live.

Sample Skytide Web Pages:

Launch Skytide Website